Frequently Asked Questions

What are your prices?

What are the different types of movie ratings?

These are the details for each rating, as stated by the General Commission for Audiovisual Media.

muvi Cinemas will only open sessions for movies that have been classified.

R18	The following content is prohibited for viewers below the age of 18 (movie might contain horrific or violent scenes)
R15	The following content is prohibited for viewers below the age of 15
R12	The following content is prohibited for viewers below the age of 12
PG12	Parental guidance is required for viewers under the age of 12
PG	Parental guidance is advised for viewers under the age of 12
G	the following content is suitable for all age groups

Please note that it is against the law for underage people to enter restricted movies, even with their parents. You may be asked for identification to prove your age.

What is the minimum age to pay for a ticket?

Do your cinemas provide spaces for wheelchairs?

Do your cinemas have separate screenings for families and male?

Can I bring children to SUITES?

Can I see what subtitles are displaying on a movie?

Can I bring food from outside into the cinemas?

How much do 3D glasses cost?

Where do I collect my 3D glasses?

Refund Policy

What are the benefits of creating a MUVI Member account:

How do I reset my password?

How do I access my purchase history?

What forms of payment do you accept for online bookings?

How many tickets can I book online?

How do I use my E-ticket?

What should I do if I don't receive my booking receipt email?

Where can I find information on upcoming movies?

How long do movies typically stay in theaters?

Frequently Asked Questions

General Information

Your Account

Bookings

What are your prices?

What is the minimum age to pay for a ticket?

Do your cinemas provide spaces for wheelchairs?

Do your cinemas have separate screenings for families and male?

Can I bring children to SUITES?

Can I see what subtitles are displaying on a movie?

Can I bring food from outside into the cinemas?

How much do 3D glasses cost?

Where do I collect my 3D glasses?

Refund Policy

What are the benefits of creating a MUVI Member account:

How do I access my purchase history?

What forms of payment do you accept for online bookings?

Frequently Asked Questions

General Information

Your Account

Bookings

Rules of Entry